Service Industries

Retail

Our courses help to provide the skills and knowledge needed for working in a wide range of retail roles. So, whether you've already begun your career in the retail industry or are looking to get started, we have courses suitable for you.

If you're interested in building up your customer service skills, we have courses that offer the opportunity to learn on the job in the work environment, providing you the chance to develop skills ready for employment.

You’ll learn how to maintain a positive and customer-friendly attitude whilst you communicate using customer service language. This is ideal for anyone looking to progress in a wide range of retails roles including: Sales Assistant, Supervisor, Retail Manager, Visual Merchandiser and Management.

Our other courses cover areas such as health and safety, creating business start-ups, HR and team leadership, which will not just help within the retail industry, but also provide transferable skills for other career paths in the future.