Level 1

Introductory Diploma in Public Services


1 year


Rush Green Campus


Sep 2023


Adult 19+

The Public Services Level 1 Introductory Diploma provides you with a foundation of knowledge, skills and essential behaviours for you to understand the requirements of entering into employment within any aspect of the Public/Protective Services.

You will learn about the role and responsibilities Public Services roles have within society and also about the importance of contributing to the local and wider community to become a better citizen and productive member of society.

You will conduct weekly fitness tests to improve your own personal well being and health so that you are productive and effective within any role you are aspiring to go into within the Public/Protective Services. You will learn daily routines to be successful!

There are two externally assessed units on this course. We have 100% achievement rate of learners who undertake these assessments.

You'll take part in fitness tests with your lecturer, complete mile and a half runs, press ups and sit ups to ensure a consistent level of fitness is met as per entry requirements of many service roles.

You'll carry out security searches to understand protocols when dealing with members of the public to ensure high standards of security. There are role plays with different situations to put you under pressure to ensure you build resilience for future roles and are able to cope within pressured environments.

You'll develop personal progression plans - we guide you to ensure you have a clear action plan to move towards your intended career path and review this each week to check on your contribution.

You will take part in various hikes to develop your map reading and navigational skills. This really tests your mental, physical and emotional ability to ensure you meet goals set by your lecturer and to develop essential leadership capabilities.

No formal qualifications are required for this course. However, a suitable reference with 90% attendance and good punctuality are required from your school or an employer.

We work closely with:

  • HMRC
  • MET police
  • R.A.F
  • Royal British Legion

Progression from Level 1 could be to Level 2 Preparation for Public Services course where you will develop your understanding from the foundational course at Level 1 to further develop your skills, knowledge and behaviour.

Where it can lead to
You could progress to the following courses
Career progression

There are number of routes you can take following successful completion of a course. Further study can include Higher Education courses or a Higher Apprenticeship where you will expand your skills through study whilst earning a wage. Or you may choose to move directly into employment.

Contact our careers team for further guidance.